County of Los Angeles
Office of the Ombudsman
The Office of the Ombudsman is a confidential, informal, and neutral resource where probation clients, their families, and the community at large can seek assistance with their concerns related to service delivery, policies, and/or procedures. As an informal fact finder and consultant, the Ombudsman is not responsible for due process, but does initiate investigations of complaints and assists in achieving efficiency and justice by ensuring that a thorough and complete investigation is conducted.
Individuals can contact the Ombudsman by writing to Probation Headquarters at 9150 E. Imperial Hwy, Downey, CA 90242, emailing by clicking on the button below or calling the toll-free telephone number (877) 822-3222. Notifying the Ombudsman does not serve as formal notice to the Los Angeles County Probation Department.
To submit a complaint or compliment, please complete a form below and mail or fax to address provided on the form. You can also scan or save the document in a digital format and email to Ombudsman@probation.lacounty.gov
October Ombudsman Newsletter Issue 1
Citizens Complaint Form (English Version)
Citizens Complaint Form (Spanish Version)
Recognition Form (English Version)
Recognition Form (Spanish Version)