Contact Visits

Frequently Asked Questions

What is a contact visit?
A contact visit is an in-person visit during which a youth and an approved visitor may share appropriate physical contact that both agree to, such as hugging.

Can I hug my loved one?
Yes. Youth and approved visitors may hug at the beginning and end of the visit and hold hands during the visit, unless a temporary restriction is necessary to address a significant safety or security concern. Physical contact must be appropriate under the circumstances and voluntary for both people.

Can I hold my loved one’s hand during visitation?
Yes, youth and approved visitors may hold hands during a visit.

What if the youth or visitor does not want physical contact?
Either person may decline physical contact or ask that it stop. A visit can continue without physical contact. Choosing not to hug or hold hands will not affect eligibility for future visits.

Can physical contact be restricted as punishment?
No. Physical contact cannot be restricted as a disciplinary measure.

When can physical contact be temporarily restricted?
Only when necessary to address a significant safety or security concern involving a specific youth or visitor. This may include a court-ordered restriction or a temporary, specific health concern. Restrictions must be temporary and limited to what is necessary to address the concern.

Do visitor approval and security requirements still apply?
Yes. Visitors must be approved to visit and follow identification, screening, search and prohibited-item requirements. Contact visit rules do not change who is eligible to visit or the visiting schedule.

Who can answer questions or help with a concern?
Please speak with facility staff or the Family Liaison. For general youth facility visiting information, call (562) 392-7254. For concerns, complaints or compliments, contact the Office of the Ombudsman at (877) 822-3222.

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