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Management Services
Probation's Management Services Bureau (MSB) was established May 26, 1998, in an effort to centralize support services throughout the Department. This centralization of services has allowed for a more efficient use of resources and increased the Department's ability to respond more efficiently to daily operational support needs and more quickly and effectively to emergencies. Additionally, it has allowed Department managers to focus their efforts on serving the community at large by providing the best probation services possible. Management Services Bureau is committed to serving the Department so it can service the community.
Camps & Halls Support
This section is responsible for providing the support services needs of the juvenile camps and halls. Such services include food preparation, housekeeping and laundry, grounds keeping, facilities maintenance and repair, custodial, and building complex management services. There are Juvenile Hall and Camp Service managers for each hall and camp. They are responsible for the maintenance and upkeep of their respective facilities.
Safety/Security/Emergency Preparedness Coordinator
The Safety/Security Emergency Preparedness Coordinator visits and inspects all facilities to determine if any unsafe conditions or security violations exist. Additionally, the coordinator is responsible for making certain that safety rules are known and safety equipment, such as personal protection equipment kits, and first aid kits is properly supplied; making certain that employees and wards know emergency procedures; and ensuring security measures are being followed.
Telecommunications
This section processes telephone, cellular phone, and pager requests, as well as any other telecommunication needs. They are also charged with the responsibility of processing telephone bills.
Work Crew Services Program
The Department’s Work Crew Program is comprised of the Juvenile Alternative Work Service (JAWS) and the Probation Adult Alternative Work Service (PAAWS) programs. The Work Crew Program provides cost-savings benefits to the Department by utilizing the program’s participants to perform services for Probation Department facilities (area offices, juvenile halls, and camps) such as landscaping, weed abatement, janitorial and general maintenance. In addition to cost-savings, the Department benefits from the revenue generated through contracts with the Department of Public Works Flood Control and the City of Burbank. The existence of the Work Crew Program provides a viable option to incarceration in response to certain forms of delinquent behavior.
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